Legal DocumentEffective Date: July 2026

CaseNotify Privacy Policy

Comprehensive Data Protection for Legal Professionals

We operate strictly in compliance with Indian legal standards and privacy norms. Our platform synchronizes publicly available eCourt records with WhatsApp Business APIs while maintaining total data confidentiality.

Version 2.4 Active & Enforced
Section 1

Introduction

Welcome to CaseNotify (“CaseNotify”, “Company”, “we”, “our”, or “us”).

CaseNotify is a Software-as-a-Service (SaaS) platform designed to assist advocates and law firms in automatically discovering publicly available court case information, tracking hearing dates, and sending reminders to advocates and, where enabled, their clients.

This Privacy Policy explains how we collect, process, store, use, disclose, and protect information when you access or use:

  • www.casenotify.com
  • CaseNotify Web Application
  • APIs
  • WhatsApp Notifications
  • Email Services
  • Customer Support
  • Future Mobile Applications

Please read this Privacy Policy carefully before using our Services. By creating an account or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Section 2

Definitions

For the purposes of this Privacy Policy:

Accountmeans a registered user account created within CaseNotify.
Advocatemeans an advocate, legal practitioner, law office, law firm, or any authorized legal professional using the Services.
Clientmeans an individual or organization represented by an Advocate.
Public Court Informationmeans case-related information available through publicly accessible court information systems such as the Indian eCourts portal.
Servicesmeans all software, websites, APIs, notifications, and related products operated by CaseNotify.
Personal Informationmeans information that identifies or can reasonably identify an individual.
Section 3

Scope

This Privacy Policy applies to all users of CaseNotify including:

Individual AdvocatesLaw FirmsLegal AssistantsAuthorized StaffEnterprise Customers

It applies to information collected through our Website, Web Application, APIs, Customer Support, Email, and WhatsApp Notifications.

This Policy does not apply to third-party services that have their own privacy policies.
Section 4

Who We Are

CaseNotify is an independent legal technology platform built to simplify hearing tracking and client reminders.

CaseNotify is NOT affiliated with:

  • eCourts
  • National Informatics Centre (NIC)
  • Any District Court
  • Any High Court
  • Supreme Court of India
  • Any Government authority

CaseNotify is an independent software provider.

Section 5

Information We Collect

A. Account Information

When creating an account, we may collect:

• Full Name
• Email Address
• Mobile Number
• Password (handled securely through Clerk Authentication)
• Profile Photograph (optional)
• Law Firm Name
• Office Address (optional)
• Bar Council Enrollment Number (optional)
• GST Number (if applicable)

B. Advocate Information

To provide automated hearing tracking, we may collect:

Advocate NameDistrictCityCourt SelectionPractice AreasCourt Preferences

This information is used to discover publicly available case information relevant to the Advocate.

C. Case Information

Our platform may retrieve publicly available information including:

Case Number
Case Title
Court Name
Judge Name
Case Status
Case Stage
Hearing Date
Petitioner Name
Respondent Name
Filing Year
Court Hall (where available)

Case information is retrieved only for providing hearing reminder services.

D. Client Information

Advocates may voluntarily provide: Client Name, Client Mobile Number, Client WhatsApp Number, Email Address, and Reminder Preferences.

Advocates remain solely responsible for ensuring they are authorized to provide such information.

E. Communication Information

We maintain records of: WhatsApp Reminder Status, Email Delivery Status, Notification History, and Reminder Preferences.

F. Technical Information

We automatically collect: Browser Type, Device Information, IP Address, Operating System, Login Time, Session Info, Crash & Performance Logs.

Section 6

How We Collect Information

Information is collected in three ways:

Directly from you

When you Register, Edit Profile, Contact Support, or Configure Notifications.

Automatically

Through Authentication, Website usage, Cookies, and Application Logs during your sessions.

Public Sources

Periodically retrieved from publicly available court information using Advocate Name, Court, District, and City.

Section 7

Automated Case Discovery

Unlike systems requiring manual CNR entry, CaseNotify automatically searches publicly available court information using advocate details.

By registering with CaseNotify, you expressly authorize CaseNotify to:

  • Search publicly available court information
  • Periodically synchronize discovered cases
  • Retrieve publicly available hearing information
  • Update hearing schedules automatically
  • Generate reminder notifications

Advocates are responsible for reviewing discovered cases and confirming that they relate to their legal practice. CaseNotify does not guarantee that all discovered cases belong to a particular advocate.

Section 8

Advocate Responsibilities

Every Advocate agrees and warrants that:

Information submitted is accurate and kept updated.
They are legally authorized to use the Services and practice law.
They are authorized to monitor the discovered cases.
They will verify hearing dates with official court records before relying upon notifications.
They will review automatically discovered cases and remove incorrect associations.
They have obtained all necessary client permissions before enabling client notifications.
Section 9

Public Court Information

CaseNotify retrieves information from publicly accessible court systems. CaseNotify:

Does not own court data
Does not modify official court data
Does not claim copyright over court data
Stores only information reasonably necessary to provide reminder services

Availability and accuracy depend entirely upon the respective official court systems.

Section 10

How We Use Your Information

We process your information to:

Create user accounts & authenticate
Discover relevant cases automatically
Synchronize hearing schedules
Send hearing reminders & updates
Deliver WhatsApp & Email notifications
Improve platform performance
Prevent abuse & detect fraud
Maintain platform & data security
Comply with legal obligations
Provide responsive customer support
🔒 We do NOT sell your personal information to third parties.
Section 11

WhatsApp Notifications

CaseNotify may send WhatsApp notifications regarding:

💬 Upcoming Hearings💬 Hearing Date Changes💬 Service Notifications💬 Account Notifications

Client Reminders: Sent only when explicitly enabled by the Advocate.

Advocate Responsibility: Advocates are responsible for obtaining required consent before enabling client reminders.

Opt-Out: Clients and users may opt out of receiving reminders at any time by replying STOP.

Section 12

Email Communications

We may send transactional and service emails regarding:

📧 Account Verification
📧 Password Reset
📧 Subscription Information
📧 Hearing Notifications
📧 Security Alerts
📧 Service Updates

Users may unsubscribe from non-essential promotional or announcement emails using the unsubscribe link provided in our emails.

Section 13

Cookies & Tracking Technologies

CaseNotify uses cookies and similar technologies for:

🍪 Login Sessions🍪 Authentication🍪 Security & CSRF Protection🍪 User Preferences🍪 Performance Analytics

Disabling cookies in your browser may affect platform functionality and authentication sessions.

Section 14

Third-Party Service Providers

To operate the Services reliably, we engage trusted third-party cloud and infrastructure providers:

ClerkAuthentication & Identity Management
MongoDB AtlasEncrypted Database & Data Storage
VercelCloud Hosting & Edge Infrastructure
ZeptoMailTransactional Email Delivery
Meta WhatsApp Cloud APIHearing & Client Messaging
Payment GatewaysSubscription & Billing Processing

These providers process information solely on our behalf and are subject to strict data confidentiality and contractual obligations.

Section 15

Data Sharing & Disclosures

We do not sell, rent, or trade your personal information. We only share or disclose data under strict circumstances:

To authorized service providers supporting platform operations
When required by applicable law, regulations, or statutory authorities
To comply with binding court orders or legal processes
To prevent fraud, security breaches, or technical abuse
During business mergers, acquisitions, or restructuring
To enforce our Terms of Service and protect our legal rights
Section 16

Data Retention

Unless otherwise required by law, we retain data according to the following typical schedules:

Data TypeTypical Retention Period
Account InformationUntil account deletion
Case InformationWhile subscription/service is active
Notification Logs24 Months
Audit & Security Logs18 Months
Billing & Tax RecordsAs required by applicable statutory law

Encrypted backup copies may remain temporarily in archival systems during standard backup rotation cycles.

Section 17

Data Security Measures

We implement robust, multi-layered technical and organizational security measures to protect your information:

HTTPS Encryption

All data in transit is encrypted using modern TLS protocols.

Secure Authentication

Powered by Clerk with multi-factor authentication support.

Role-based Access Control

Strict separation of duties and least-privilege access.

Encrypted DB Connections

Database connections and storage at rest encrypted via MongoDB Atlas.

Access Logging

Continuous logging of authentication and administrative actions.

Infrastructure Monitoring

Real-time threat monitoring and uptime alerting.

Secure Secret Management

API keys and sensitive tokens stored in isolated secret stores.

Note: While we strive for industry best practices, no digital transmission or cloud storage system is 100% secure.

Section 18

International Data Transfers

Some of our cloud and infrastructure service providers (such as hosting or global messaging endpoints) may process or store information on secure servers located outside India.

Where applicable, we ensure that reasonable contractual safeguards, standard contractual clauses, and encryption measures are implemented to ensure your personal information remains fully protected.
Section 19

Your Rights & Choices

Subject to applicable law and platform requirements, you hold the following rights regarding your personal information:

Access Your InformationRequest a copy of personal data associated with your account.
Correct Inaccurate InfoUpdate or rectify erroneous advocate or contact details.
Update Profile SettingsModify notification thresholds and court preferences anytime.
Delete Your AccountRequest full deactivation and closure of your CaseNotify account.
Request Data DeletionAsk for removal of personal data stored on our servers.
Withdraw ConsentOpt-out of WhatsApp or email reminder notifications instantly.
Lodge a GrievanceRaise formal queries or complaints with our Grievance Officer.
To exercise any of these rights:Contact our privacy team directly via email.
support@casenotify.com
Section 20

Children's Privacy

CaseNotify is a specialized professional tool intended exclusively for advocates, legal practitioners, law firms, and authorized legal staff.

⚠️ Our Services are NOT intended for individuals under eighteen (18) years of age. We do not knowingly collect personal information from minors.
Section 21

Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy from time to time to reflect evolving technological practices, legal changes, or service expansions.

When material changes occur, we will proactively notify you through one or more of the following channels:

📢 Email Notice to Registered Advocates📢 Prominent Website Banner📢 In-App Dashboard Notification

The updated version becomes effective immediately upon publication on our website.

Section 22

Contact Information & Grievance Officer

If you have questions, feedback, or formal privacy concerns regarding this Policy, please contact our support desk:

Official Support Emailsupport@casenotify.com
Official Websitehttps://casenotify.com
Registered Office / Grievance Cell: CaseNotify Legal Technologies, Pune, Maharashtra, India.
Section 23

Disclaimer Regarding Court Information

CaseNotify is an independent software platform designed to assist legal professionals with hearing tracking and automated alerts.

Important Acknowledgments:

  • CaseNotify is not affiliated with, endorsed by, or sponsored by the National Informatics Centre (NIC), eCourts Services, Supreme Court of India, or any State/District Court.
  • Information displayed within CaseNotify is retrieved from publicly available court portals solely to aid workflow management.
  • The official court records and the official eCourts portal remain the sole authoritative source of case information.
  • Users must independently verify hearing dates, case status, court details, and order sheets before taking or refraining from legal action.
Limitation of Liability for Public Data:CaseNotify shall not be liable for hearing date adjournments, incorrect public records, synchronization delays, portal downtime, or missed reminders caused by upstream court portal availability or third-party API failures.
Section 24

Acceptance of Policy

Express Acceptance

By accessing, registering an account, or using CaseNotify Services, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy.

© 2026 CaseNotify Legal Technologies. Made with precision for Indian Advocates.

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